Elder Network is recruiting 1-3 volunteers to support our daily receptionist needs. We offer a friendly and supportive staff, and meaningful tasks to support our work with clients and caregivers, in a pleasant environment. Days and hours are flexible to the volunteer’s availability but a consistent schedule is desirable.
Under the supervision of the Executive Director of Elder Network, the Volunteer Receptionist is responsible for these office tasks.
Duties include:
- Answering phones and directing the call to the appropriate staff person
- Greet and assist walk-in inquiries and directing them to the appropriate staff person
- Assist with preparation and assembly of materials for various mailings, brochures, training sessions and newsletter production
- Maintain calendar for front desk on a weekly basis for all staff calendar
- Maintain records in an orderly manner
Knowledge, Abilities and Skills Required
- Communicate via the phone in a professional manner
- Record clear and complete phone messages
- Record clear and complete information about referrals
- Communicate the Elder Network mission and activities
- Demonstrate courtesy and tact in dealing with the public, co-workers, volunteers, Board members, and other professionals in the community
- Maintain records in an orderly manner
- Communicate clearly to clients, volunteers, co-workers, and visitors to the office
- Willingness and ability to learn new skills, including computer skills and use of various office machines
Helpful Skills (not required)
- Proficient in Microsoft Office-Word, Excel
*Background check required.
Working Schedule: Flexible
Office hours are M – Th, 9am – 3pm; Fri 9am-1pm
We currently do not have coverage on Fridays or on Mondays-Thursdays, from 2:30-3:00 pm. We can always use help around the office during the these other days and hours, however.
Office location:
1130-1/2 7th St. NW, Suite 205
Rochester, MN
Contact: Kathy Scheid, Executive Director
507-285-5272
